🔄 Return & Refund Policy

1. Returns

We accept returns within 7 days of delivery, provided the product is unused and in original packaging.

2. Non-Returnable Items

Certain items like personal care products may not be eligible for return due to hygiene reasons.

3. Refunds

Once the returned product is received and inspected, refunds will be processed within 5–7 business days.

4. Exchanges

We offer exchanges for defective or damaged products.

5. Return Process

To initiate a return or exchange, contact us at:
📧 customercare@kidsfactorys.com